Contact Us

Contact Information

Visit a Branch

Visit our Hours and Locations page for a full list of branches and hours.

Find a Branch

Call Us

Phone: (813) 600-5920
Monday – Friday: 8:00am – 5:30pm
Saturday: 8:00am - 12:00pm*

*Branches close at 4:00pm. No branch hours on Saturday. 

Text Us

Text us at 813-600-5920 during regular business hours for help, or text keywords for 24/7 answers to common questions.

Learn More



Login to online banking to chat with us online during business hours.



Email Us

Online Support

Find answers to common questions.

View FAQs


Mailing Address

FiCare Federal Credit Union
300 Jeffords St., Suite A
Clearwater, FL 33756

Report Card Lost or Stolen

During business hours, call (813) 600-5920. After business hours, call 1-855-723-2821 for credit card and 1-844-549-5200 for debit card. 

Report a Fraudulent Transaction

To dispute a debit card transaction, call 844-549-5200. To dispute a credit card transaction, call 855-723-2821.

Account Balances and Transfers

Check your balances or transfer funds online by logging into online banking or use our Call 24 Voice Response System by calling 1-800-544-0945.

Routing Number



Contact Form

Send us your questions or comments using the form below. Please don’t include personal information such as your account number or social security number.

* Required Fields
Security Code:


Frequently Asked Questions

Loans, Payments, & Payoff


Fraud and Security


Accounts and Cards


Have a Question? Text Us!

FiCare staff can communicate via text with you to help you with your credit union needs! Text us at our main number 813-600-5920 during regular business hours or text the keywords below for 24/7 answers to common questions. Save 813-600-5920 to your contacts as FiCare for easy access.

IMPORTANT: While we are excited to be able to better serve you with texting, we cannot text or receive texts concerning account balance information, account transfers, account transaction information or any account numbers. Member service representatives have the right to deny texts that contain any sensitive information. Message and data rates may apply. Enrollment is not required to be a member or apply for services. Text STOP ALL to 813-600-5920 to cancel at any time.


Text Keywords

Text any of these keywords to 813-600-5920 for 24/7 hour answers to general questions. You will receive an auto-response message.  If this does not answer your question, please reply with your full question and we will contact you back during our regular business hours.

ATM - Find FREE ATMs here!

Auto - FiCare has the lowest rates on new, used, or refinanced auto loans! Apply online now!

Fraud - 24/7 ability to report unauthorized access to your debit or credit card.

Hours - Need to visit us or speak with a representative?

Insurance - Need a life, home, or auto insurance quote?

Join - Join FiCare in 3 easy steps!

Loan - Apply for a loan today!

Location - Find FiCare locations here!

Mortgage - Refinance or purchase your home here!

Pay - Use this easy link to make your loan payments with FiCare.

Routing - FiCare’s routing number can be found here.

Wire - FiCare’s incoming and outgoing wiring instructions.


Go to main navigation