Account Access Options

Online Banking

You have secure, 24-hour access to real-time account information from the convenience of your personal computer. Online Banking is convenient, easy to use, and safer than ever.

  • Send and Receive Money with Zelle®
  • View real-time account balances and history
  • Export history to financial software or spreadsheets
  • Transfer funds between your FiCare accounts or to another FiCare member
  • Transfer funds between your external accounts (fees may apply)
  • Pay your FiCare loan from a FiCare savings or checking
  • To pay your loan from an external account, click here
  • Pay bills with our free online Bill Pay service
  • Chat securely with member services
  • Set up account alerts via email or text

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Free Online Bill Pay

Online Bill Pay is simply the best way to manage your payments.

  • Pay virtually anyone. 
  • Same day or next day payments are available.
  • Group payments into categories and set up automatic payments.
  • Receive eBills to go green and make managing your bills easier.
  • Receive updates through email when you receive a bill or when it's due.
  • Search your bill history.
  • Get quick answers to questions you might have through the Message Center.
  • It's completely safe and more secure than mailing paper checks.

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Mobile Banking with Mobile Deposit

Bank at your convenience. Using our Mobile Banking app for iPhone or Android, you can securely see your balances, Send and Receive Money with Zelle®, transfer money, make loan payments and pay your bills. Skip the trip to the branch! You can deposit checks to your checking or savings account anytime using Mobile Deposit.

  • Properly endorse the check.
  • Tap to choose the account.
  • Snap a picture of the front and back.
  • Confirm your deposit and you're done!

App Store     Google Play


Mobile Banking


There are many reasons to choose eStatements.

  • Go Green - Help the environment by saving paper.
  • Save Money - Avoid a $5 monthly paper statement fee.
  • More Secure - No risk of your statement being lost in the mail.
  • Save Time - Receive statements sooner online.
  • Easy Access - eStatements are accessible for 18 months from the date you enroll.



Call 24 Voice Response

Conduct your financial business day or night from your phone.

  • Check your balances
  • Request withdrawals
  • Transfer money
  • Make loan payments
  • Place a stop payment and more!

Call 1-800-544-0945

You will need your account number and Call 24 PIN

  • Press 1 for Quick Check
  • Press 2 for Account Information
  • Press 3 for Transaction Activity
  • Press 4 for Member Services


Branch and ATM Access

Near or far, we'll be where you are!  In addition to FiCare's convenient branch and ATM locations across Tampa Bay, you can also access your account at 7,000+ Shared Branch™ Locations globally.  Plus, withdraw cash at any Publix Presto! ATM, never a fee.

Search Branch & ATM Locations

CO-OP Shared BranchTM

In town or traveling? You can find a credit union nearby and access your FiCare account. Our CO-OP Shared Branch™ network gives you access to thousands of locations in Florida, nationally and internationally; including Puerto Rico, Guam, Italy, Germany, Belgium, the United Kingdom, and Netherlands.

When you visit a Shared Branch, be prepared to go into the lobby and provide a valid photo ID and your FiCare account number. You can then:

  • Make deposits, withdrawals and loan payments
  • Cash checks
  • Transfer funds, and more

Many Shared Branch locations will permit you to purchase money orders and cashier checks for a fee.

Finding a Shared Branch is easy. Follow one of these steps:


Presto! ATM Network

Withdraw funds surcharge free using your FiCare card at over 1,200 Publix Presto! ATMs in Florida and the southeastern United States. Visit for a complete Publix store list.



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